Sentinel Health IQ
- Reads the chart, runs eligibility logic
- Builds the physician's worklist
- Runs patient outreach and scheduling
- Routes the signed order to the lab
- Writes documentation back to the chart
A rep used to drive to a clinic hoping to catch a physician between patients. Sentinel Health IQ replaces the hallway pitch with a standing connection to the chart β surfacing exactly which patients qualify for exactly which preventive service, on the physician's own authority.
The old model scales exactly as fast as one person can drive a territory and remember to follow up.
Most practices have nobody dedicated to closing care gaps between visits β the alerts fire and nothing happens.
Quality bonuses, AWV codes, and Stars measures go unclaimed because nobody chases the paperwork to close them.
Each stage has a single owner and a clean handoff. Nothing moves forward without the physician's sign-off, and nothing gets billed without a documented indication.
A read-only connection into each practice's EMR (FHIR R4) pulls problems, medications, prior labs, and screening dates. The eligibility engine checks every active patient against USPSTF A/B recommendations, Medicare's preventive benefit schedule, and the patient's specific plan β and outputs a per-patient list of services they qualify for, with insurance on file, and haven't received.
The physician or their nurse works a simple worklist β one screen, one patient at a time, or batch-approved. Every order originates from the treating physician's review of that patient's actual chart. This is both the clinical standard and the compliance firewall: Sentinel Health IQ never generates an order on its own.
The signed order triggers outreach through your existing compliant CRM β explaining the service, confirming coverage, and scheduling the collection. This is the work no practice has staff for, and it's the reason care-gap alerts inside an EMR usually go nowhere.
The order routes to the lab through its existing HL7 interface. The draw happens in-office, at a patient service center, or via mobile phlebotomy. The result flows back to the EMR, and Sentinel Health IQ writes a structured note documenting the indication, the outreach, and the closed gap β audit-ready, and countable toward the practice's quality measures.
No party does another party's job. That separation is what makes the model both efficient and compliant.
Sentinel Health IQ is paid for the workflow it runs β not for the referral it produces. That distinction is what keeps this structure clean.
Monthly platform fee, priced against the quality revenue and staff hours saved. They're buying a closed gap, not a lab order.
Per-member-per-month or per-gap-closed, contracted directly. Plans already pay for gap closure through blunter tools β this converts better.
Fixed, fair-market-value fee for defined services β interface work, requisition quality β never tied to volume or per-referral.